If there’s anything I’ve loved and learned while working in Customer Support, it is the art of true customer service. I’ve surgically dissected the pieces of customer communications today, and why our communications with customers are the bloodline to any business. Customer Support/Service positions are the front lines of a company, so it’s important to champion this role.
Below are my representations of great customer service emails while working at Partners N Promotion. I confidently take pride in my communications with customers. I truly want customers to feel heard, empathized with, and appreciated.
“As Shayne’s direct supervisor I am continually impressed by her willingness and desire to support the Organization’s mission. She has always gone above and beyond expectations and sets a great example for others. She is friendly, outgoing, and energetic and creates a positive and welcoming environment in our community.” David Swarts Executive Director at VegLife…
“Shayne Storey was a Virtual Assistant for my course creation business. She managed the onboarding of clients, my social media acounts, my calendar, and my inbox. I highly recommend her!” Lindsay Padilla CEO at Padilla Consulting, LLC